Privacy

About our privacy policy

The Governor takes your privacy very seriously. Therefore, we process only the data we need for (improving) our service and treat the information we have collected about you and your use of our services with the utmost care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided therein by The Governor. The effective date for the validity of these terms is 30/05/2023, With the publication of a new version, all previous versions become invalid. This privacy policy describes which data about you is collected by us, for what purposes it is used, and with whom and under what conditions this data may be shared with third parties. It also explains how we store your data and how we protect your data from misuse and what rights you have regarding the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our privacy officer; the contact details can be found at the end of our privacy policy.

About data processing

Below you can read about how we process your data, where we store it (let it be stored), and what rights you have regarding this.
the security techniques we use and for whom the data is accessible.

• Webhosting – Triple and Webreact
  We have chosen Triple and Webreact for our web hosting. Triple and Webreact process personal data on our behalf and do not use your data for their own purposes. However, this party may collect meta-data about the use of the services. This is not personal data. Triple and Webreact have taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Triple and Webreact are bound by the confidentiality agreement. Personal data that you provide to us for the purpose of providing our services will be shared with these parties. Triple and Webreact have access to your data to provide us with (technical) support; they will never use your data for any other purpose. Triple and Webreact are required by the agreement we have entered into with them to take appropriate security measures. These security measures consist of the use of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.
• Formitable
  We use the booking system Formitable. We have taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of data as much as possible. These security measures include, in any case, the use of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss. For more information, please contact Formitable.
• Email and mailing lists – Formitable
  Our website uses Formitable, a third-party service that handles the email traffic originating from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through the servers of Formitable. Formitable will never use your name and email address for its own purposes. At the bottom of each email sent automatically through our website you will find the ‘unsubscribe’ link. If you click on this link, you will no longer receive any emails from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by Formitable. Formitable uses cookies and other internet technologies that allow it to determine whether emails are opened and read. Formitable reserves the right to use your data to further improve the service and, within this context, to share information with third parties.
• Office365
  We use the services of Office365 for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Office365 does not have access to our mailbox and we treat all our email traffic as confidential.

Purpose of data processing

General purpose of the processing
We use your data solely for the purpose of providing our services. That means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use it to contact you at a later time – other than at your request – we ask for your explicit consent to do so. Your data is not shared with third parties, except to fulfill accounting and other administrative obligations. All these third parties are bound by confidentiality under the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our service. This data (e.g., your IP address, web browser, and operating system) is not personal data.

Cooperation in fiscal and criminal investigations
In certain cases, The Governor may be required by law to share your data in connection with government tax or criminal investigations. In such a case, we are compelled to share your data, but we will oppose it to the extent permitted by law.

Conservation timeframes
We will keep your data as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you notify us of this, we will also consider it a request to forget. Under applicable administrative obligations, we are required to keep invoices with your (personal) data; therefore, we will keep these data for as long as the applicable term lasts. However, employees will no longer have access to your customer profile and documents that we have produced in the context of your assignment.

Your rights

Under applicable Dutch and European law, as a data subject you have certain rights in relation to the personal data processed by or on behalf of us. We explain below what these rights are and how you can exercise them. In principle, we only send copies and extracts of your data to your e-mail address already known to us for fraud prevention purposes. In the event that you wish to receive the data on another e-mail address or, for example, by post, we will ask you to provide proof of identity. We keep a record of processed requests; in the case of a forgotten request, we process anonymized data. You will receive all copies and extracts of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in an incorrect manner.

Right of access
You always have the right to inspect the data that we (or others) process that relates to you personally or is reasonably likely to be related to you. You can submit a request to that effect to our privacy contact person. Within 30 days, you will receive a response to your request. If your request is granted, we will send you a copy of all the data to the email address we have on record, with a list of the processors who hold this data, indicating the category in which we have stored it.

Right of rectification
You always have the right to have the data that we (allow) process and that relate to you personally or can be traced back to you, adjusted. You can make a request to that effect to our privacy contact person. Within 30 days you will receive a response to your request. If your request is granted, we will send you a confirmation to the email address we have on record that the data have been adjusted.

Right to restriction of processing
You always have the right to restrict the data that we (or others) process that relates to you or is reasonably likely to relate to you. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on record that the data will no longer be processed until you lift the restriction.

Right to portability
You always have the right to have the data that we (process) process and that relate to you or can be traced back to you, carried out by another party. You can make a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you, on the email address known to us, copies or extracts of all data about you that we have processed or that have been processed on our behalf by other processors or third parties. In all likelihood, we will not be able to continue providing the service in such a case, as the secure linking of data files will then no longer be guaranteed.

Right of objection and other rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of The Governor. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is justified, we will make copies and/or copies of the data we (process) available to you and then stop the processing permanently. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in a way that this right applies. If you believe this is the case, please contact our privacy contact person.

Cookies

Google Analytics
Our website uses cookies from the American company Google as part of the “Analytics” service. We use this service to track and report on how visitors use the website. This processor may be required by applicable law and regulations to provide access to this data. We have not allowed Google to use the analytics information obtained for other Google services.

Third-party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you can always find the most recent version on this page. If the new privacy policy has consequences for the way we process the data we have already collected about you, we will notify you by email.

Contact details
The Governor
Old Groenmarkt 18-20
2011 HL Haarlem, Netherlands

T 023 512 5309
E governor@haarlem.com